FAQ's
We're here to help with all your party planning needs! From custom themes and decor to vendor coordination, setup, and pricing—we’ve got you covered. Our goal is to make your event stress-free and unforgettable. If you don’t find the info you need, feel free to reach out through our contact page—we’re happy to help!
For outdoor events, we monitor the forecast closely and will work with you to adjust or reschedule if severe weather threatens the event. We recommend having a backup plan for outdoor setups to ensure a smooth celebration regardless of weather conditions.
What is your weather policy?
What is your cancellation / refund policy?
Deposits are generally non-refundable as they cover initial planning and reserved resources. For cancellations, please notify us as soon as possible. We will do our best to accommodate changes or rescheduling based on availability.
Yes, a deposit is required to confirm your booking. This deposit secures your date and allows us to begin planning. The remaining balance is due prior to the event.
Do you require a deposit to book?
What types of events / Parties do you plan?
We specialize in a wide range of events including birthdays, baby showers, weddings, corporate events, grand openings, holiday parties, and intimate gatherings. Whether it’s a small celebration or a large-scale event, we tailor our services to fit your vision perfectly.
How do I know the balloons will match our decorations?
We use high-quality balloons that come in a wide range of colors and finishes beyond what you typically find in big box stores. We will work closely with you to select balloon colors and styles that perfectly complement your décor and theme. Samples or photos can be shared during the planning process for your approval.
Absolutely! We offer flexible options including full-service planning, partial planning, or day-of coordination to best fit your needs and budget.
Can I hire you for just partial planning?
Do you offer custom themes or just pre-set packages?
We offer both! You can choose from our curated pre-set packages or work with us to create a fully customized theme tailored specifically to your style and needs.
How far in advance should I book your services?
To secure your preferred date and ensure availability, we recommend booking at least 4 to 6 months in advance. For larger or peak season events, earlier booking like 1 year in advance is encouraged.
- Wendy Carey
We recently used Eaufetti for decorating for a program that serves families who have a child who has cancer. Heather was absolutely amazing... I shared a couple of ideas and she took it from there. I did not have to worry about a thing and the decorations were amazing!!!! One of the moms attending the program even cried when she walked into the room. At one point throughout the weekend, we had a couple of kids get a little too crazy with one of the displays and it was knocked down.... I emailed Heather and she immediately came over to fix it! We will definitely be using her again
- Carissa Brooks
Heather at Eaufetti did a fabulous job helping us provide a great grand opening experience to our second location. Loved the quality, the communication and the ability to help fit within our budget while still providing great work. Will definitely use her again!
- Trevin Overby-Lang
Heather did an amazing job with the balloons for my daughter's golden birthday party! Her responsiveness was impressive and how quickly she was able to take my ramblings of ideas and smattering of Pinterest board ideas to full mock-ups took the stress completely out of the party planning. The extra balloon wand for her party was such an unexpected nice touch, too! Will definitely recommend and hire again for my next party!
- Missy Jenneman
This was very easy to work with to figure out what we wanted, what design we liked, and the set up was flawless. She even set up in the midst of a storm. The balloon arch colors and aesthetics were beautiful.
- Crust & Crumb
Heather was extremely accommodating to my many requests during my grand opening! She was prompt with responses and was great to work with! The displays she made for the bakery were AMAZING and had everyone talking about them!! I highly recommend Eaufetti!
